At Concilaic we are looking for an experienced Customer Care Representative to help us keep growing worldwide. If you’re dedicated and ambitious, Conciliac is an excellent place to grow your career.



  • Establish frequent contact with our customers and recommend uses or our platform and how they benefit their company.
  • Answer any questions the customer may have about available products and services or features.
  • Establish new customer accounts, recording account information on written forms or digitally.
  • Listen to customer concerns and complaints with the goal of identifying the causes of the problem.
  • Select appropriate responses to customer issues and work quickly to resolve them.
  • Refer advanced cases to IT or management (depending on the case) for resolution, providing background information as necessary.
  • Maintain and regularly update financial account information using our CRM
  • Anticipate customer needs, following up with previous customers to offer reorders or additional services.



  • Call center or customer service experience in B2B business.
  • Willingness to participate in trainings.
  • Excellent communication skills and an empathetic manner.
  • Dedication to customer satisfaction.
  • Knowledge of computer software and office systems like Pipedrive, Monday, Teams, Zendesk.
  • Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer.


Will be a great plus:

  • Power BI or similar.
  • Seek of improvements based on analysis.
  • Familiarity with Conciliac Platform.



  • Flexible schedule
  • Competitive compensation
  • Financial and professional growth
  • Great management with no bureaucracy
  • Annual bonus based on performance
  • Referral program (extra bonus)
  • Language training

Job position

Customer Care Representative

Work area

Customer Care


Buenos Aires, Argentina


2 years of experience


    Upload the CV in docx, doc, pdf format, maximum size 3 MB.